Grand Hyatt Mumbai Hotel And Residences, Mumbai
About the Hotel
Grand Hyatt Mumbai Hotel and Residences is a landmark hotel located in Santacruz, Mumbai, known for its contemporary Indian art displayed throughout the hotel. The hotel features 648 individually furnished rooms with modern amenities. It is situated close to Chhatrapati Shivaji International Airport, enhancing its appeal for travelers.
Location
Located in Santacruz, the hotel is a short drive from the bustling Central Business District of Bandra Kurla Complex. The proximity to major highways provides easy access to the older commercial hub downtown. Local attractions include Juhu Beach and Sanjay Gandhi National Park, making it suitable for both business and leisure travelers.
Rooms
The hotel offers 648 rooms that feature modern décor and floor-to-ceiling windows, providing either city or courtyard views. Each room includes premium bedding, a flat-screen TV with satellite channels, and a laptop-compatible safe. Guests can enjoy conveniences such as 24-hour room service and multi-lingual staff support.
Eat & Drink
Grand Hyatt Mumbai is home to four award-winning restaurants presenting a diverse selection of cuisines, including traditional Indian and Chinese. The lobby bar offers a range of exclusive cocktails and fine wines. Local and international produce can be purchased at the hotel's delicatessen, the Gourmet Store.
Leisure & Business
The hotel boasts extensive recreational facilities, including two outdoor pools, a fitness center, and a spa that offers a range of relaxing treatments. Business travelers can take advantage of the conference center, which offers over 11,571 square feet of meeting space, complemented by roundtrip airport shuttle services.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's menu
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Hot spring bath
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
The rooms were clean but felt unimpressive compared to other luxury hotels, and the old stained carpets were a letdown. Despite prior requests, I didn't get a higher floor. The service was generally good, especially from Rohit Kanojiya at the bell desk, but room service and breakfast fell short. The location offers unique experiences but is slightly far from the airport for business travelers. The dining experience was excellent, with various cuisines available. Facilities were satisfactory but could be improved.
The hotel offers luxurious and spacious rooms with all necessary amenities, but there were delays in fulfilling some requests. The service was exceptional with a personal touch from Rozelle, although there were issues with additional charges for basic items. The location is convenient for travel but may not be ideal due to proximity to highways. The dining experience was delightful with a diverse menu, and the facilities were top-notch.
The hotel falsely allocated a Smoking room as a King Suite, which was not as clean as expected for a Hyatt brand. The rooms were big and welcoming but outdated, lacking proper maintenance. The service was kind and efficient but disturbed by noisy early workers. The location is quite isolated but convenient for reaching different Mumbai locations. The dining options were good with a variety of choices. Overall, the hotel offers a mixed experience with some positives and negatives.
The hotel offers stunning and well-equipped rooms, ideal for families traveling with children, and maintained in immaculate condition. The service is exceptional, ensuring a comfortable stay despite slight challenges with payment methods. The location provides a diverse and adventurous experience, but with minor issues like difficulty in finding the hotel and accessibility problems. The dining options are varied, catering to different tastes, but lacking a personal touch. The facilities are excellent, offering a range of convenient services.
The hotel offers very good rooms but can be rather noisy for a modern property. The service is courteous and attentive, especially at Fifty Five East Restaurant. The location is convenient with access to shopping arcades and the airport. The dining experience is exceptional, particularly the extensive breakfast selection. The facilities are top-notch overall.
I found the hotel to be a great choice for business travelers thanks to its quiet and spacious rooms, though they could use a refresh. The staff was excellent and very helpful during my stay.
The hotel has a convenient location near the airport with a mall inside and around 5 different restaurants. The rooms, while in need of renovation, were spacious, tidy, and provided a cosy atmosphere. The service exceeded expectations, particularly from the Front of House and Five East Kitchen staff. The location, though safe within the hotel premises, felt uneasy outside the hotel. The dining experience was satisfactory, with an excellent recommendation for masala dosa and eggs. The facilities include a great health club gym and a 24-hour open area swimming pool with lovely gardens.
The hotel's rooms were quite large compared to the Hyatt Regency in Sahar and offered evening cocktails, making for a very comfy stay despite the distance from the check-in area. The service was top-notch, going beyond expectations with personal touches that made us feel right at home. The location was good, not far from the airport, though lacking some desired amenities. The dining experience was pleasant but had some room for improvement.
I had a wonderful experience at the hotel. The rooms were well-equipped, beautiful, and offered a nice view of the center courtyard, which was a perfect relaxation spot after a long journey. The location, despite being a bit difficult to find initially, turned out to be great, close to the airport and convenient for accessing places like Bandra. The dining options were good with a variety of Indian and continental dishes, although sometimes a bit crowded. Overall, a pleasant stay with some minor inconveniences.
The hotel room was smaller than expected for the price paid, although it was clean. I was disappointed not to get a higher floor as requested during booking. The rooms should have a 2-seater couch for added comfort.
The hotel offers large and spacious rooms that are clean and very comfortable. The staff is warm and courteous, going out of their way to assist with various services. The location is convenient, close to major highways and airports. The dining experience is delightful with a variety of dishes to choose from.
The hotel offers spacious rooms that are well-maintained, but privacy can be an issue when sharing with other guests. The complimentary meal offer can be misleading, leading to disappointment. The location is isolated and lacks a sense of safety, but it is near the airport.
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